Terms & Conditions

Last Updated: January 2026

Welcome to DDA — Digital Designing Agency (“DDA,” “Company,” “we,” “our,” or “us”). These Terms & Conditions govern your use of our website and services. By accessing our website or working with our company, you agree to comply with these terms.

1. Use Of Website

By using this website, you confirm that you are at least 18 years old or accessing the website under the supervision of a legal guardian.

You agree to use this website only for lawful purposes and in a manner that does not violate applicable laws or regulations.

2. Services

DDA provides digital services including but not limited to:

  • Website Development

  • SEO Services

  • Digital Marketing

  • Graphic Design

  • Branding Solutions

  • AI Automation Services

  • Web Hosting

  • Media & Creative Services

All services are subject to project scope, timelines, agreements, and payment terms discussed before project initiation.

3. Project Requirements

Clients are responsible for providing accurate project details, content, branding materials, credentials, approvals, and required information necessary for project completion.

Delays in communication or missing materials may affect project timelines.

4. Payments & Billing

All payments must be completed according to the agreed invoice, proposal, or payment schedule.

DDA reserves the right to pause or terminate services if payments are delayed or unpaid.

Certain services may require upfront deposits before work begins.

5. Refund Policy

Due to the nature of digital services, refunds may not be issued once work has started or project resources have been allocated.

Refund requests will be reviewed on a case-by-case basis depending on project status and completed work.

6. Intellectual Property

Upon full payment, clients will receive ownership rights to finalized approved deliverables unless otherwise stated in a written agreement.

DDA reserves the right to showcase completed projects, designs, or marketing work within portfolios, case studies, and promotional materials unless a non-disclosure agreement is signed.

7. Client Responsibilities

Clients agree to:

  • Provide accurate information

  • Respond to approval requests on time

  • Maintain lawful use of delivered services

  • Avoid misuse of websites, hosting, or automation systems

Clients are solely responsible for the legality of their business operations, website content, and marketing activities.

8. Third-Party Services

Some services may involve third-party platforms including:

  • Google

  • Meta/Facebook

  • Shopify

  • WordPress

  • Hosting Providers

  • CRM Systems

  • Payment Gateways

DDA is not responsible for third-party outages, policy changes, account restrictions, or platform-related issues beyond our control.

9. Hosting & Maintenance

Website hosting, maintenance, backups, and security services may vary depending on selected service plans.

While we implement security best practices, DDA cannot guarantee complete protection against cyberattacks, malware, or unauthorized access.

10. AI Automation Services

AI automation systems including chatbots, AI calling agents, WhatsApp automation, and CRM workflows depend on third-party APIs and platforms.

Performance, availability, and automation accuracy may vary depending on external systems and user implementation.

Clients are responsible for ensuring lawful and ethical use of automation systems.

11. Limitation Of Liability

DDA shall not be held liable for:

  • Business losses

  • Revenue loss

  • Data loss

  • Marketing performance fluctuations

  • Service interruptions

  • Indirect or consequential damages

All services are provided on an “as-is” and “as-available” basis.

12. Termination Of Services

We reserve the right to suspend or terminate services if:

  • Terms are violated

  • Payments remain unpaid

  • Illegal activities are detected

  • Abusive behavior occurs

Termination may occur without prior notice in severe cases.

13. Privacy

Your use of our website and services is also governed by our Privacy Policy.

14. External Links

Our website may contain links to third-party websites. We are not responsible for external website content, services, or privacy practices.

15. Changes To Terms

DDA may update these Terms & Conditions at any time without prior notice.

Updated versions will be posted on this page with a revised effective date.

16. Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with the laws applicable within the United States.

17. Contact Information

If you have questions regarding these Terms & Conditions, please contact us:

DDA — Digital Designing Agency

Phone: +1 (210) 571-7909

Email: lee.digitaldesigningagency@gmail.com

Address: 42513 Fawn Meadow Pl, Chantilly, VA 42513, United States

Agreement

By using our website or services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.